{"id":1429,"date":"2026-11-04T16:31:17","date_gmt":"2026-11-04T15:31:17","guid":{"rendered":"https:\/\/savannapet.com\/?page_id=1429"},"modified":"2026-11-04T16:52:37","modified_gmt":"2026-11-04T15:52:37","slug":"complaints","status":"publish","type":"page","link":"https:\/\/savannapet.com\/cs\/complaints\/","title":{"rendered":"St\u00ed\u017enosti"},"content":{"rendered":"<p>Pokud se s va\u0161\u00ed objedn\u00e1vkou n\u011bco pokaz\u00ed, dejte n\u00e1m v\u011bd\u011bt, abychom v\u00e1m mohli pomoci.<\/p>\n<h2>Nejprve n\u00e1s kontaktujte<\/h2>\n<p>Uve\u010fte \u010d\u00edslo objedn\u00e1vky, popi\u0161te probl\u00e9m a sd\u011blte n\u00e1m, jak\u00e9 \u0159e\u0161en\u00ed si p\u0159ejete. M\u016f\u017eete n\u00e1s kontaktovat e-mailem, telefonicky nebo po\u0161tou:<\/p>\n<address>Argoa GmbH<br \/>Neulweg 1<br \/>86453 Dasing<br \/>N\u011bmecko<br \/><a href=\"mailto:info@argoa.de\">info@argoa.de<\/a><br \/><a href=\"tel:+4982519369040\">+49 8251 9369040<\/a><\/address>\n<p>Va\u0161i st\u00ed\u017enost za\u010dneme \u0159e\u0161it co nejd\u0159\u00edve, nejpozd\u011bji do p\u011bti pracovn\u00edch dn\u016f od jej\u00edho obdr\u017een\u00ed. Pokud bude \u0159e\u0161en\u00ed vy\u017eadovat v\u00edce \u010dasu, sd\u011bl\u00edme v\u00e1m, kdy m\u016f\u017eete o\u010dek\u00e1vat \u00faplnou odpov\u011b\u010f.<\/p>\n<h2>Nez\u00e1visl\u00e1 mediace<\/h2>\n<p>Pokud se n\u00e1m spole\u010dn\u011b nepoda\u0159\u00ed naj\u00edt \u0159e\u0161en\u00ed va\u0161\u00ed st\u00ed\u017enosti, m\u016f\u017eete po\u017e\u00e1dat WebwinkelKeur (ValuedShops) o mediaci.<\/p>\n<p><a href=\"https:\/\/www.webwinkelkeur.nl\/kennisbank\/consumenten\/geschil\/\">Jak po\u017e\u00e1dat o mediaci<\/a><\/p>\n<h2>\u0158e\u0161en\u00ed spor\u016f<\/h2>\n<p>Pokud mediace spor nevy\u0159e\u0161\u00ed, m\u016f\u017eete jej p\u0159edlo\u017eit nez\u00e1visl\u00e9 komisi pro \u0159e\u0161en\u00ed spor\u016f Stichting DigiDispuut. Jej\u00ed rozhodnut\u00ed je z\u00e1vazn\u00e9 pro ob\u011b strany. Jednac\u00ed \u0159\u00e1d ur\u010duje, zda m\u016f\u017ee b\u00fdt p\u0159\u00edpad p\u0159ijat; za pod\u00e1n\u00ed st\u00ed\u017enosti se plat\u00ed poplatek.<\/p>\n<p><a href=\"https:\/\/digidispuut.nl\/procesreglement\/\">Pod\u00edvejte se na jednac\u00ed \u0159\u00e1d a poplatky DigiDispuut<\/a><\/p>\n<p>Tento postup se vztahuje na spot\u0159ebitelsk\u00e9 n\u00e1kupy. Va\u0161e z\u00e1konn\u00e1 spot\u0159ebitelsk\u00e1 pr\u00e1va z\u016fst\u00e1vaj\u00ed nedot\u010dena.<\/p>","protected":false},"excerpt":{"rendered":"<p>M\u00e1te st\u00ed\u017enost na svou objedn\u00e1vku? Kontaktujte Argoa GmbH. P\u0159e\u010dt\u011bte si, jak \u0159e\u0161\u00edme st\u00ed\u017enosti a jak funguj\u00ed mediace WebwinkelKeur a DigiDispuut.<\/p>","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1429","page","type-page","status-publish","hentry"],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO Pro 5.0.5 - aioseo.com -->\n\t<meta name=\"description\" content=\"Have a complaint about your order? Contact Argoa GmbH. 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