{"id":840,"date":"2026-09-02T07:11:16","date_gmt":"2026-09-02T07:11:16","guid":{"rendered":"https:\/\/savannapet.com\/?page_id=840"},"modified":"2026-11-04T16:47:37","modified_gmt":"2026-11-04T15:47:37","slug":"general-terms-and-conditions-b2c","status":"publish","type":"page","link":"https:\/\/savannapet.com\/cs\/general-terms-and-conditions-b2c\/","title":{"rendered":"GENERAL TERMS AND CONDITIONS b2c"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"840\" class=\"elementor elementor-840\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a1869db e-flex e-con-boxed e-con e-parent\" data-id=\"a1869db\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-98930f0 elementor-widget elementor-widget-text-editor\" data-id=\"98930f0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h1>Obchodn\u00ed podm\u00ednky<\/h1>\n<p>Tyto podm\u00ednky se vztahuj\u00ed na smlouvy mezi spole\u010dnost\u00ed Argoa GmbH, Neulweg 1, 86453 Dasing, N\u011bmecko, a jej\u00edmi z\u00e1kazn\u00edky. Argoa GmbH je zaps\u00e1na v rejst\u0159\u00edku veden\u00e9m soudem v Augsburgu pod \u010d\u00edslem HRB 31176 a zastupuje ji jednatel Stefan Buza. DI\u010c: DE310153746. Telefon: +49 8251 9369040. E-mail: <a href=\"mailto:info@argoa.de\">info@argoa.de<\/a>.<\/p>\n<h2>1. P\u016fsobnost a vymezen\u00ed pojm\u016f<\/h2>\n<p>Plat\u00ed zn\u011bn\u00ed podm\u00ednek \u00fa\u010dinn\u00e9 v okam\u017eiku odesl\u00e1n\u00ed objedn\u00e1vky. Odli\u0161n\u00e9 podm\u00ednky navr\u017een\u00e9 z\u00e1kazn\u00edkem plat\u00ed pouze tehdy, pokud s nimi v\u00fdslovn\u011b p\u00edsemn\u011b souhlas\u00edme.<\/p>\n<p>Spot\u0159ebitelem jste, pokud objedn\u00e1v\u00e1te p\u0159ev\u00e1\u017en\u011b pro \u00fa\u010dely mimo svou podnikatelskou nebo profesn\u00ed \u010dinnost. Podnikatelsk\u00fdm z\u00e1kazn\u00edkem je fyzick\u00e1 \u010di pr\u00e1vnick\u00e1 osoba nebo osobn\u00ed spole\u010dnost s pr\u00e1vn\u00ed zp\u016fsobilost\u00ed, kter\u00e1 jedn\u00e1 v r\u00e1mci sv\u00e9 podnikatelsk\u00e9 nebo profesn\u00ed \u010dinnosti.<\/p>\n<h2>2. Objedn\u00e1vka a uzav\u0159en\u00ed smlouvy<\/h2>\n<p>Produkty m\u016f\u017eete vlo\u017eit do ko\u0161\u00edku a p\u0159ed odesl\u00e1n\u00edm objedn\u00e1vky zkontrolovat nebo zm\u011bnit jej\u00ed \u00fadaje. P\u0159ijet\u00edm t\u011bchto podm\u00ednek a kliknut\u00edm na z\u00e1v\u011bre\u010dn\u00e9 objedn\u00e1vkov\u00e9 tla\u010d\u00edtko, kter\u00e9 jasn\u011b upozor\u0148uje na povinnost zaplatit, pod\u00e1v\u00e1te z\u00e1vaznou nab\u00eddku na n\u00e1kup produkt\u016f v ko\u0161\u00edku.<\/p>\n<p>Za\u0161leme v\u00e1m automatick\u00fd e-mail potvrzuj\u00edc\u00ed p\u0159ijet\u00ed objedn\u00e1vky. Tato zpr\u00e1va potvrzuje jej\u00ed doru\u010den\u00ed, ale je\u0161t\u011b neznamen\u00e1 p\u0159ijet\u00ed va\u0161\u00ed nab\u00eddky. Smlouva je uzav\u0159ena, kdy\u017e objedn\u00e1vku p\u0159ijmeme v samostatn\u00e9m potvrzuj\u00edc\u00edm e-mailu. Smluvn\u00ed \u00fadaje v\u010detn\u011b objedn\u00e1vky, t\u011bchto podm\u00ednek a na\u0161eho p\u0159ijet\u00ed v\u00e1m za\u0161leme e-mailem nebo na pap\u00ed\u0159e nejpozd\u011bji p\u0159i dod\u00e1n\u00ed. Uchov\u00e1v\u00e1me je v souladu se z\u00e1sadami ochrany osobn\u00edch \u00fadaj\u016f.<\/p>\n<p>Jazykem smlouvy je n\u011bm\u010dina.<\/p>\n<h2>3. Dod\u00e1n\u00ed a dostupnost<\/h2>\n<p>Dodac\u00ed lh\u016fty b\u011b\u017e\u00ed od na\u0161eho potvrzen\u00ed objedn\u00e1vky, pokud jsme ji\u017e obdr\u017eeli platbu v p\u0159\u00edpadech, kdy je po\u017eadov\u00e1na platba p\u0159edem. Nen\u00ed-li na str\u00e1nce produktu uvedena jin\u00e1 lh\u016fta, \u010din\u00ed dodac\u00ed lh\u016fta t\u0159i dny.<\/p>\n<p>Pokud objednan\u00fd produkt nen\u00ed dostupn\u00fd, neprodlen\u011b v\u00e1s informujeme. Je-li nedostupn\u00fd trvale, objedn\u00e1vku tohoto produktu nep\u0159ijmeme a smlouva na n\u011bj nevznikne. Neprodlen\u011b v\u00e1s informujeme i o do\u010dasn\u00e9 nedostupnosti.<\/p>\n<p>Doru\u010dujeme na adresy v N\u011bmecku, Rakousku, Belgii, Chorvatsku, \u010cesku, D\u00e1nsku, Finsku, Francii, \u0158ecku, Ma\u010farsku, It\u00e1lii, Lucembursku, Nizozemsku, Polsku, Slovinsku, \u0160pan\u011blsku a \u0160v\u00e9dsku. Pro Korsiku, Bale\u00e1rsk\u00e9 ostrovy a nizozemsk\u00e9 Waddensk\u00e9 ostrovy plat\u00ed zvl\u00e1\u0161tn\u00ed p\u0159epravn\u00ed podm\u00ednky. Na Kan\u00e1rsk\u00e9 ostrovy ani do Ceuty a Melilly nedoru\u010dujeme. N\u00e1klady a p\u0159\u00edpadn\u00e1 omezen\u00ed pro va\u0161i adresu najdete na str\u00e1nce <a href=\"https:\/\/savannapet.com\/cs\/shipping-and-payment\/\">Doprava a platba<\/a> a v pokladn\u011b p\u0159ed odesl\u00e1n\u00edm objedn\u00e1vky.<\/p>\n<h2>4. V\u00fdhrada vlastnictv\u00ed<\/h2>\n<p>Zbo\u017e\u00ed z\u016fst\u00e1v\u00e1 na\u0161\u00edm vlastnictv\u00edm a\u017e do \u00fapln\u00e9ho zaplacen\u00ed.<\/p>\n<h2>5. Ceny a n\u00e1klady na dopravu<\/h2>\n<p>Ceny pro spot\u0159ebitele zahrnuj\u00ed p\u0159\u00edslu\u0161nou DPH. Cena dopravy a hranice pro dopravu zdarma z\u00e1visej\u00ed na zemi a p\u0159\u00edpadn\u011b na oblasti doru\u010den\u00ed. Aktu\u00e1ln\u00ed \u010d\u00e1stky najdete na str\u00e1nce <a href=\"https:\/\/savannapet.com\/cs\/shipping-and-payment\/\">Doprava a platba<\/a>. Hranice pro dopravu zdarma vych\u00e1z\u00ed z hodnoty zbo\u017e\u00ed v\u010detn\u011b DPH po ode\u010dten\u00ed slev a bez dopravy. N\u00e1klady na dopravu va\u0161\u00ed objedn\u00e1vky se zobraz\u00ed samostatn\u011b p\u0159ed jej\u00edm odesl\u00e1n\u00edm.<\/p>\n<p>P\u0159i dod\u00e1n\u00ed spot\u0159ebitel\u016fm neseme p\u0159epravn\u00ed riziko. Vr\u00e1cen\u00ed n\u00e1klad\u016f na dod\u00e1n\u00ed a n\u00e1klady na odesl\u00e1n\u00ed zbo\u017e\u00ed zp\u011bt p\u0159i odstoupen\u00ed od smlouvy jsou pops\u00e1ny v bod\u011b 9.<\/p>\n<h2>6. Platba<\/h2>\n<p>M\u016f\u017eete pou\u017e\u00edt platebn\u00ed metody nab\u00edzen\u00e9 pro va\u0161i objedn\u00e1vku v pokladn\u011b. Dostupn\u00e9 metody a p\u0159\u00edpadn\u00e9 zvl\u00e1\u0161tn\u00ed platebn\u00ed podm\u00ednky se zobraz\u00ed p\u0159ed odesl\u00e1n\u00edm objedn\u00e1vky. Platba je splatn\u00e1 p\u0159i uzav\u0159en\u00ed smlouvy, pokud pro zvolenou metodu nebo objedn\u00e1vku nen\u00ed dohodnuta jin\u00e1 splatnost.<\/p>\n<p>Ulo\u017een\u00e9 platebn\u00ed metody m\u016f\u017eete spravovat pomoc\u00ed funkc\u00ed dostupn\u00fdch v z\u00e1kaznick\u00e9m \u00fa\u010dtu. Odstran\u011bn\u00ed platebn\u00ed metody neru\u0161\u00ed objedn\u00e1vku ani p\u0159edplatn\u00e9.<\/p>\n<p>Jste-li v prodlen\u00ed s platbou podle p\u0159\u00edslu\u0161n\u00fdch pr\u00e1vn\u00edch p\u0159edpis\u016f, vznik\u00e1 povinnost platit \u00farok v z\u00e1konn\u00e9 v\u00fd\u0161i. U spot\u0159ebitel\u016f \u010din\u00ed ro\u010dn\u00ed sazba p\u011bt procentn\u00edch bod\u016f nad z\u00e1kladn\u00ed sazbou. Na\u0161e pr\u00e1vo po\u017eadovat n\u00e1hradu dal\u0161\u00ed \u0161kody zp\u016fsoben\u00e9 prodlen\u00edm z\u016fst\u00e1v\u00e1 zachov\u00e1no.<\/p>\n<h2>7. Vady a z\u00e1ruky<\/h2>\n<p>Plat\u00ed va\u0161e z\u00e1konn\u00e1 pr\u00e1va z vadn\u00e9ho pln\u011bn\u00ed, v\u010detn\u011b pr\u00e1v podle \u00a7 434 a n\u00e1sleduj\u00edc\u00edch n\u011bmeck\u00e9ho ob\u010dansk\u00e9ho z\u00e1kon\u00edku (BGB). Pro podnikatelsk\u00e9 z\u00e1kazn\u00edky plat\u00ed dosavadn\u00ed dvan\u00e1ctim\u011bs\u00ed\u010dn\u00ed lh\u016fta pro uplatn\u011bn\u00ed pr\u00e1v z vad, s v\u00fdhradou p\u0159\u00edslu\u0161n\u00fdch podm\u00ednek B2B a kogentn\u00edch pr\u00e1vn\u00edch p\u0159edpis\u016f. Toto omezen\u00ed se nevztahuje na spot\u0159ebitele.<\/p>\n<p>Dodate\u010dn\u00e1 obchodn\u00ed z\u00e1ruka plat\u00ed pouze tehdy, pokud ji pro dan\u00fd produkt v\u00fdslovn\u011b poskytneme. Nem\u00e1 vliv na va\u0161e z\u00e1konn\u00e1 pr\u00e1va.<\/p>\n<h2>8. Odpov\u011bdnost<\/h2>\n<p>N\u00e1roky na n\u00e1hradu \u0161kody jsou vylou\u010deny s v\u00fdjimkou n\u00e1rok\u016f z \u00fajmy na \u017eivot\u011b, t\u011ble \u010di zdrav\u00ed, z poru\u0161en\u00ed podstatn\u00e9 smluvn\u00ed povinnosti nebo z \u00famysln\u00e9ho \u010di hrub\u011b nedbal\u00e9ho jedn\u00e1n\u00ed na\u0161eho, na\u0161ich z\u00e1konn\u00fdch z\u00e1stupc\u016f nebo osob jednaj\u00edc\u00edch na\u0161\u00edm jm\u00e9nem. Podstatn\u00e9 povinnosti jsou ty, kter\u00e9 jsou nutn\u00e9 k dosa\u017een\u00ed \u00fa\u010delu smlouvy.<\/p>\n<p>P\u0159i poru\u0161en\u00ed podstatn\u00e9 povinnosti z prost\u00e9 nedbalosti je odpov\u011bdnost omezena na p\u0159edv\u00eddatelnou \u0161kodu typickou pro danou smlouvu. Toto omezen\u00ed se nevztahuje na \u00fajmu na \u017eivot\u011b, t\u011ble \u010di zdrav\u00ed.<\/p>\n<p>Tato omezen\u00ed plat\u00ed i pro n\u00e1roky uplatn\u011bn\u00e9 p\u0159\u00edmo v\u016f\u010di na\u0161im z\u00e1konn\u00fdm z\u00e1stupc\u016fm nebo osob\u00e1m jednaj\u00edc\u00edm na\u0161\u00edm jm\u00e9nem. Neplat\u00ed, pokud podvodn\u011b zataj\u00edme vadu, poskytneme z\u00e1ruku za jakost zbo\u017e\u00ed nebo s v\u00e1mi dohodneme konkr\u00e9tn\u00ed vlastnosti. Odpov\u011bdnost podle n\u011bmeck\u00e9ho z\u00e1kona o odpov\u011bdnosti za v\u00fdrobek z\u016fst\u00e1v\u00e1 nedot\u010dena.<\/p>\n<h2>9. Va\u0161e pr\u00e1vo odstoupit od smlouvy<\/h2>\n<p>Spot\u0159ebitel\u00e9 maj\u00ed z\u00e1konn\u00e9 pr\u00e1vo odstoupit od smlouvy uzav\u0159en\u00e9 na d\u00e1lku. Od t\u00e9to smlouvy m\u016f\u017eete odstoupit do \u010dtrn\u00e1cti dn\u016f bez ud\u00e1n\u00ed d\u016fvodu.<\/p>\n<p>Lh\u016fta kon\u010d\u00ed \u010dtrn\u00e1ct dn\u00ed pot\u00e9, co zbo\u017e\u00ed p\u0159evezmete vy nebo v\u00e1mi ur\u010den\u00e1 t\u0159et\u00ed osoba odli\u0161n\u00e1 od dopravce. Pokud se produkty z jedn\u00e9 objedn\u00e1vky dod\u00e1vaj\u00ed samostatn\u011b, lh\u016fta b\u011b\u017e\u00ed od p\u0159evzet\u00ed posledn\u00edho produktu. U smlouvy o pravideln\u00fdch dod\u00e1vk\u00e1ch po stanovenou dobu b\u011b\u017e\u00ed od p\u0159evzet\u00ed prvn\u00ed dod\u00e1vky.<\/p>\n<p>Chcete-li odstoupit, informujte spole\u010dnost Argoa GmbH, Neulweg 1, 86453 Dasing, N\u011bmecko, telefon +49 8251 9369040, e-mail <a href=\"mailto:info@argoa.de\">info@argoa.de<\/a>, o sv\u00e9m rozhodnut\u00ed jednozna\u010dn\u00fdm prohl\u00e1\u0161en\u00edm, nap\u0159\u00edklad dopisem nebo e-mailem. M\u016f\u017eete pou\u017e\u00edt n\u00ed\u017ee uveden\u00fd formul\u00e1\u0159, ale nen\u00ed to povinn\u00e9.<\/p>\n<p>M\u016f\u017eete tak\u00e9 pou\u017e\u00edt funkci <a href=\"https:\/\/savannapet.com\/cs\/withdraw-from-contract\/\">Odstoupit od smlouvy<\/a> na tomto webu. Pro dodr\u017een\u00ed lh\u016fty ode\u0161lete prohl\u00e1\u0161en\u00ed p\u0159ed uplynut\u00edm \u010dtrn\u00e1cti dn\u016f.<\/p>\n<h3>D\u016fsledky odstoupen\u00ed<\/h3>\n<p>Vr\u00e1t\u00edme v\u0161echny p\u0159ijat\u00e9 platby v\u010detn\u011b n\u00e1klad\u016f na nejlevn\u011bj\u0161\u00ed standardn\u00ed zp\u016fsob dod\u00e1n\u00ed, kter\u00fd nab\u00edz\u00edme. P\u0159\u00edplatek za v\u00e1mi zvolen\u00fd dra\u017e\u0161\u00ed zp\u016fsob dod\u00e1n\u00ed nevrac\u00edme. Platbu vr\u00e1t\u00edme bez zbyte\u010dn\u00e9ho odkladu, nejpozd\u011bji \u010dtrn\u00e1ct dn\u00ed po obdr\u017een\u00ed prohl\u00e1\u0161en\u00ed, stejn\u00fdm platebn\u00edm prost\u0159edkem, pokud v\u00fdslovn\u011b nesouhlas\u00edte s jin\u00fdm. Za vr\u00e1cen\u00ed platby ne\u00fa\u010dtujeme poplatek.<\/p>\n<p>Vr\u00e1cen\u00ed platby m\u016f\u017eeme pozdr\u017eet, dokud neobdr\u017e\u00edme zbo\u017e\u00ed zp\u011bt nebo doklad o jeho odesl\u00e1n\u00ed, podle toho, co nastane d\u0159\u00edve.<\/p>\n<p>Zbo\u017e\u00ed ode\u0161lete nebo p\u0159edejte spole\u010dnosti Argoa GmbH, Neulweg 1, 86453 Dasing, N\u011bmecko, bez zbyte\u010dn\u00e9ho odkladu, nejpozd\u011bji \u010dtrn\u00e1ct dn\u00ed pot\u00e9, co n\u00e1s informujete o odstoupen\u00ed. Lh\u016fta je dodr\u017eena, pokud zbo\u017e\u00ed ode\u0161lete p\u0159ed jej\u00edm uplynut\u00edm. P\u0159\u00edm\u00e9 n\u00e1klady na vr\u00e1cen\u00ed zbo\u017e\u00ed hrad\u00edte vy.<\/p>\n<p>Za sn\u00ed\u017een\u00ed hodnoty zbo\u017e\u00ed odpov\u00edd\u00e1te pouze tehdy, pokud je zp\u016fsobeno nakl\u00e1d\u00e1n\u00edm nad r\u00e1mec nutn\u00fd ke zji\u0161t\u011bn\u00ed jeho povahy, vlastnost\u00ed a funk\u010dnosti.<\/p>\n<h3>Vzorov\u00fd formul\u00e1\u0159 pro odstoupen\u00ed od smlouvy<\/h3>\n<p>Formul\u00e1\u0159 vypl\u0148te a ode\u0161lete pouze tehdy, pokud chcete od smlouvy odstoupit.<\/p>\n<p>Adres\u00e1t: Argoa GmbH, Neulweg 1, 86453 Dasing, N\u011bmecko; info@argoa.de.<\/p>\n<p>Oznamuji\/Oznamujeme (*), \u017ee t\u00edmto odstupuji\/odstupujeme (*) od smlouvy o n\u00e1kupu n\u00e1sleduj\u00edc\u00edho zbo\u017e\u00ed (*) \/ poskytnut\u00ed n\u00e1sleduj\u00edc\u00ed slu\u017eby (*): ____________________<\/p>\n<p>Datum objedn\u00e1n\u00ed (*) \/ p\u0159evzet\u00ed (*): ____________________<br>Jm\u00e9no spot\u0159ebitele\/spot\u0159ebitel\u016f: ____________________<br>Adresa spot\u0159ebitele\/spot\u0159ebitel\u016f: ____________________<br>Podpis spot\u0159ebitele\/spot\u0159ebitel\u016f, pouze p\u0159i odesl\u00e1n\u00ed na pap\u00ed\u0159e: ____________________<br>Datum: ____________________<\/p>\n<p>(*) Nehod\u00edc\u00ed se \u0161krtn\u011bte.<\/p>\n<h2>10. Rozhodn\u00e9 pr\u00e1vo a ostatn\u00ed ustanoven\u00ed<\/h2>\n<p>Pou\u017eije se n\u011bmeck\u00e9 pr\u00e1vo s vylou\u010den\u00edm \u00damluvy OSN o smlouv\u00e1ch o mezin\u00e1rodn\u00ed koupi zbo\u017e\u00ed. Tato volba nezbavuje spot\u0159ebitele ochrany podle kogentn\u00edch ustanoven\u00ed pr\u00e1va zem\u011b, v n\u00ed\u017e maj\u00ed obvykl\u00e9 bydli\u0161t\u011b.<\/p>\n<p>Je-li z\u00e1kazn\u00edk obchodn\u00edkem ve smyslu n\u011bmeck\u00e9ho obchodn\u00edho pr\u00e1va, pr\u00e1vnickou osobou ve\u0159ejn\u00e9ho pr\u00e1va nebo ve\u0159ejnopr\u00e1vn\u00edm zvl\u00e1\u0161tn\u00edm fondem, je sjednan\u00fdm m\u00edstem soudn\u00ed p\u0159\u00edslu\u0161nosti na\u0161e s\u00eddlo, pokud to z\u00e1kon dovoluje. Toto ustanoven\u00ed nezakl\u00e1d\u00e1 v\u00fdlu\u010dnou soudn\u00ed p\u0159\u00edslu\u0161nost pro spot\u0159ebitele.<\/p>\n<p>Je-li jednotliv\u00e9 ustanoven\u00ed neplatn\u00e9, zbytek smlouvy z\u016fst\u00e1v\u00e1 v platnosti. Neplatn\u00e9 ustanoven\u00ed nahrad\u00ed p\u0159\u00edslu\u0161n\u00e9 z\u00e1konn\u00e9 p\u0159edpisy. Pokud by zachov\u00e1n\u00ed smlouvy p\u0159edstavovalo pro jednu stranu nep\u0159im\u011b\u0159enou \u00fajmu, je smlouva neplatn\u00e1 jako celek.<\/p>\n<h2>11. St\u00ed\u017enosti a \u0159e\u0161en\u00ed spor\u016f<\/h2>\n<p>Pokud se s va\u0161\u00ed objedn\u00e1vkou n\u011bco pokaz\u00ed, dejte n\u00e1m v\u011bd\u011bt, abychom v\u00e1m mohli pomoci.<\/p><h3>Nejprve n\u00e1s kontaktujte<\/h3><p>Uve\u010fte \u010d\u00edslo objedn\u00e1vky, popi\u0161te probl\u00e9m a sd\u011blte n\u00e1m, jak\u00e9 \u0159e\u0161en\u00ed si p\u0159ejete. M\u016f\u017eete n\u00e1s kontaktovat e-mailem, telefonicky nebo po\u0161tou:<\/p><address>Argoa GmbH<br>Neulweg 1<br>86453 Dasing<br>N\u011bmecko<br><a href=\"mailto:info@argoa.de\">info@argoa.de<\/a><br><a href=\"tel:+4982519369040\">+49 8251 9369040<\/a><\/address><p>Va\u0161i st\u00ed\u017enost za\u010dneme \u0159e\u0161it co nejd\u0159\u00edve, nejpozd\u011bji do p\u011bti pracovn\u00edch dn\u016f od jej\u00edho obdr\u017een\u00ed. Pokud bude \u0159e\u0161en\u00ed vy\u017eadovat v\u00edce \u010dasu, sd\u011bl\u00edme v\u00e1m, kdy m\u016f\u017eete o\u010dek\u00e1vat \u00faplnou odpov\u011b\u010f.<\/p><h3>Nez\u00e1visl\u00e1 mediace<\/h3><p>Pokud se n\u00e1m spole\u010dn\u011b nepoda\u0159\u00ed naj\u00edt \u0159e\u0161en\u00ed va\u0161\u00ed st\u00ed\u017enosti, m\u016f\u017eete po\u017e\u00e1dat WebwinkelKeur (ValuedShops) o mediaci.<\/p><p><a href=\"https:\/\/www.webwinkelkeur.nl\/kennisbank\/consumenten\/geschil\/\">Jak po\u017e\u00e1dat o mediaci<\/a><\/p><h3>\u0158e\u0161en\u00ed spor\u016f<\/h3><p>Pokud mediace spor nevy\u0159e\u0161\u00ed, m\u016f\u017eete jej p\u0159edlo\u017eit nez\u00e1visl\u00e9 komisi pro \u0159e\u0161en\u00ed spor\u016f Stichting DigiDispuut. Jej\u00ed rozhodnut\u00ed je z\u00e1vazn\u00e9 pro ob\u011b strany. Jednac\u00ed \u0159\u00e1d ur\u010duje, zda m\u016f\u017ee b\u00fdt p\u0159\u00edpad p\u0159ijat; za pod\u00e1n\u00ed st\u00ed\u017enosti se plat\u00ed poplatek.<\/p><p><a href=\"https:\/\/digidispuut.nl\/procesreglement\/\">Pod\u00edvejte se na jednac\u00ed \u0159\u00e1d a poplatky DigiDispuut<\/a><\/p><p>Tento postup se vztahuje na spot\u0159ebitelsk\u00e9 n\u00e1kupy. Va\u0161e z\u00e1konn\u00e1 spot\u0159ebitelsk\u00e1 pr\u00e1va z\u016fst\u00e1vaj\u00ed nedot\u010dena.<\/p>\n<h2>12. P\u0159edplatn\u00e9<\/h2>\n<p>Pokud si zvol\u00edte p\u0159edplatn\u00e9, dod\u00e1v\u00e1me vybran\u00e9 produkty v intervalu uveden\u00e9m p\u0159i objedn\u00e1n\u00ed. Cena ka\u017ed\u00e9 dod\u00e1vky, interval a p\u0159\u00edpadn\u00e9 n\u00e1klady na dopravu se zobraz\u00ed p\u0159ed odesl\u00e1n\u00edm objedn\u00e1vky.<\/p>\n<p>P\u0159edplatn\u00e9 nem\u00e1 minim\u00e1ln\u00ed dobu trv\u00e1n\u00ed. M\u016f\u017eete je zru\u0161it p\u0159ed dal\u0161\u00edm obnoven\u00edm, a t\u00edm zastavit n\u00e1sleduj\u00edc\u00ed objedn\u00e1vku i v\u0161echna dal\u0161\u00ed obnoven\u00ed. Ji\u017e obnoven\u00e1 objedn\u00e1vka se zru\u0161en\u00edm p\u0159edplatn\u00e9ho automaticky neru\u0161\u00ed. Va\u0161e z\u00e1konn\u00e9 pr\u00e1vo odstoupit od smlouvy a pr\u00e1vo ji ukon\u010dit ze z\u00e1va\u017en\u00e9ho d\u016fvodu z\u016fst\u00e1vaj\u00ed nedot\u010dena.<\/p>\n<p>\u017d\u00e1dost o zru\u0161en\u00ed m\u016f\u017eete poslat na <a href=\"mailto:info@argoa.de\">info@argoa.de<\/a> nebo pou\u017e\u00edt p\u0159\u00edslu\u0161nou funkci v z\u00e1kaznick\u00e9m \u00fa\u010dtu. Uve\u010fte sv\u00e9 jm\u00e9no a \u010d\u00edslo p\u0159edplatn\u00e9ho nebo objedn\u00e1vky, abychom p\u0159edplatn\u00e9 mohli dohledat. Odstran\u011bn\u00ed platebn\u00ed metody ani zav\u0159en\u00ed str\u00e1nky v prohl\u00ed\u017ee\u010di p\u0159edplatn\u00e9 neru\u0161\u00ed.<\/p>\n<p>Verze ze dne 4. listopadu 2026.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>General terms and conditions These terms apply to contracts between Argoa GmbH, Neulweg 1, 86453 Dasing, Germany, and its customers. Argoa GmbH is registered with the local court of Augsburg under HRB 31176 and represented by its managing director, Stefan Buza. VAT ID: DE310153746. Telephone: +49 8251 9369040. Email: info@argoa.de. 1. Scope and definitions These [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-840","page","type-page","status-publish","hentry"],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO Pro 5.0.5 - aioseo.com -->\n\t<meta name=\"description\" content=\"General terms and conditions These terms apply to contracts between Argoa GmbH, Neulweg 1, 86453 Dasing, Germany, and its customers. Argoa GmbH is registered with the local court of Augsburg under HRB 31176 and represented by its managing director, Stefan Buza. VAT ID: DE310153746. Telephone: +49 8251 9369040. Email: info@argoa.de. 1. 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