{"id":1429,"date":"2026-11-04T16:31:17","date_gmt":"2026-11-04T15:31:17","guid":{"rendered":"https:\/\/savannapet.com\/?page_id=1429"},"modified":"2026-11-04T16:52:37","modified_gmt":"2026-11-04T15:52:37","slug":"complaints","status":"publish","type":"page","link":"https:\/\/savannapet.com\/de\/complaints\/","title":{"rendered":"Beschwerden"},"content":{"rendered":"<p>Wenn bei Ihrer Bestellung etwas schiefgeht, lassen Sie es uns bitte wissen, damit wir Ihnen helfen k\u00f6nnen.<\/p>\n<h2>Wenden Sie sich zuerst an uns<\/h2>\n<p>Nennen Sie uns Ihre Bestellnummer, beschreiben Sie das Problem und teilen Sie uns mit, welche L\u00f6sung Sie sich w\u00fcnschen. Sie erreichen uns per E-Mail, telefonisch oder per Post:<\/p>\n<address>Argoa GmbH<br \/>Neulweg 1<br \/>86453 Dasing<br \/>Deutschland<br \/><a href=\"mailto:info@argoa.de\">info@argoa.de<\/a><br \/><a href=\"tel:+4982519369040\">+49 8251 9369040<\/a><\/address>\n<p>Wir beginnen so schnell wie m\u00f6glich mit der Bearbeitung Ihrer Beschwerde, sp\u00e4testens innerhalb von f\u00fcnf Arbeitstagen nach Eingang. Falls die Kl\u00e4rung mehr Zeit ben\u00f6tigt, teilen wir Ihnen mit, wann Sie eine vollst\u00e4ndige Antwort erwarten k\u00f6nnen.<\/p>\n<h2>Unabh\u00e4ngige Vermittlung<\/h2>\n<p>Wenn wir gemeinsam keine L\u00f6sung f\u00fcr Ihre Beschwerde finden, k\u00f6nnen Sie WebwinkelKeur (ValuedShops) um Vermittlung bitten.<\/p>\n<p><a href=\"https:\/\/www.webwinkelkeur.nl\/kennisbank\/consumenten\/geschil\/\">So beantragen Sie eine Vermittlung<\/a><\/p>\n<h2>Streitbeilegung<\/h2>\n<p>F\u00fchrt die Vermittlung zu keiner L\u00f6sung, k\u00f6nnen Sie sich an die unabh\u00e4ngige Schlichtungsstelle der Stichting DigiDispuut wenden. Deren Entscheidung ist f\u00fcr beide Parteien bindend. Ob ein Fall angenommen werden kann, richtet sich nach der Verfahrensordnung; es f\u00e4llt eine Beschwerdegeb\u00fchr an.<\/p>\n<p><a href=\"https:\/\/digidispuut.nl\/procesreglement\/\">Verfahrensordnung und Geb\u00fchren von DigiDispuut<\/a><\/p>\n<p>Dieses Verfahren gilt f\u00fcr Verbraucherk\u00e4ufe. Ihre gesetzlichen Verbraucherrechte bleiben unber\u00fchrt.<\/p>","protected":false},"excerpt":{"rendered":"<p>Haben Sie eine Beschwerde zu Ihrer Bestellung? Kontaktieren Sie Argoa GmbH. Hier erfahren Sie mehr \u00fcber unsere Beschwerdebearbeitung, die Vermittlung durch WebwinkelKeur und DigiDispuut.<\/p>","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1429","page","type-page","status-publish","hentry"],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO Pro 5.0.5 - aioseo.com -->\n\t<meta name=\"description\" content=\"Have a complaint about your order? Contact Argoa GmbH. 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