{"id":868,"date":"2026-09-02T08:02:50","date_gmt":"2026-09-02T08:02:50","guid":{"rendered":"https:\/\/savannapet.com\/?page_id=868"},"modified":"2026-11-04T15:47:15","modified_gmt":"2026-11-04T14:47:15","slug":"cancellation-policy","status":"publish","type":"page","link":"https:\/\/savannapet.com\/es\/cancellation-policy\/","title":{"rendered":"Derecho de desistimiento"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"868\" class=\"elementor elementor-868\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-69a6f08 e-flex e-con-boxed e-con e-parent\" data-id=\"69a6f08\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e876c9e elementor-widget elementor-widget-text-editor\" data-id=\"e876c9e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h1>Devoluciones y derecho de desistimiento<\/h1>\n<h2>Tu plazo de desistimiento de 14 d\u00edas<\/h2>\n<p>Los consumidores tienen un derecho legal de desistimiento en los contratos a distancia. Puede desistir de este contrato en un plazo de catorce d\u00edas sin indicar el motivo.<\/p>\n<p>El plazo vence catorce d\u00edas despu\u00e9s de que usted, o un tercero designado por usted distinto del transportista, reciba los productos. Si los productos de un mismo pedido se entregan por separado, el plazo comienza al recibir el \u00faltimo art\u00edculo. En un contrato de entregas peri\u00f3dicas durante un periodo determinado, comienza al recibir la primera entrega.<\/p>\n<h2>C\u00f3mo ejercer tu derecho de desistimiento<\/h2>\n<p>Para desistir, comunique su decisi\u00f3n a Argoa GmbH, Neulweg 1, 86453 Dasing, Alemania, tel\u00e9fono +49 8251 9369040, correo <a href=\"mailto:info@argoa.de\">info@argoa.de<\/a>, mediante una declaraci\u00f3n inequ\u00edvoca, por ejemplo por carta o correo electr\u00f3nico. Puede utilizar el formulario siguiente, pero no es obligatorio.<\/p>\n<p>Tambi\u00e9n puede utilizar la funci\u00f3n <a href=\"https:\/\/savannapet.com\/es\/withdraw-from-contract\/\">Desistir del contrato<\/a> disponible en este sitio. Para cumplir el plazo, env\u00ede su declaraci\u00f3n antes de que finalicen los catorce d\u00edas.<\/p>\n<h2>Reembolsos<\/h2>\n<p>Reembolsamos todos los pagos recibidos, incluidos los gastos de nuestra modalidad de entrega est\u00e1ndar m\u00e1s econ\u00f3mica. No reembolsamos los gastos adicionales de una modalidad de entrega m\u00e1s cara elegida por usted. Realizamos el reembolso sin demora indebida y, como m\u00e1ximo, catorce d\u00edas despu\u00e9s de recibir su declaraci\u00f3n, utilizando el mismo medio de pago salvo que usted acuerde expresamente otro. No cobramos ninguna comisi\u00f3n por el reembolso.<\/p>\n<p>Podemos retener el reembolso hasta recibir los productos devueltos o una prueba de que los ha enviado, seg\u00fan lo que ocurra primero.<\/p>\n<h2>C\u00f3mo devolver tus productos<\/h2>\n<p>Env\u00ede o entregue los productos a Argoa GmbH, Neulweg 1, 86453 Dasing, Alemania, sin demora indebida y, como m\u00e1ximo, catorce d\u00edas despu\u00e9s de comunicarnos su desistimiento. El plazo se cumple si env\u00eda los productos antes de su vencimiento. Usted asume los costes directos de la devoluci\u00f3n.<\/p>\n<h2>Direcci\u00f3n para devoluciones<\/h2>\n<address>Argoa GmbH<br>Neulweg 1<br>86453 Dasing<br>Alemania<\/address>\n<h2>P\u00e9rdida de valor<\/h2>\n<p>Solo responde de la p\u00e9rdida de valor causada por una manipulaci\u00f3n que exceda de la necesaria para comprobar la naturaleza, las caracter\u00edsticas y el funcionamiento de los productos.<\/p>\n<h2>Modelo de formulario de desistimiento<\/h2>\n<p>Rellene y env\u00ede este formulario \u00fanicamente si desea desistir del contrato.<\/p>\n<p>A: Argoa GmbH, Neulweg 1, 86453 Dasing, Alemania; info@argoa.de.<\/p>\n<p>Por la presente comunico\/comunicamos (*) que desisto\/desistimos (*) del contrato celebrado para la compra de los siguientes productos (*) \/ la prestaci\u00f3n del siguiente servicio (*): ____________________<\/p>\n<p>Pedido el (*) \/ recibido el (*): ____________________<br>Nombre del consumidor o de los consumidores: ____________________<br>Direcci\u00f3n del consumidor o de los consumidores: ____________________<br>Firma del consumidor o de los consumidores, solo si se env\u00eda en papel: ____________________<br>Fecha: ____________________<\/p>\n<p>(*) Tache lo que no proceda.<\/p>\n<p>Versi\u00f3n: 4 de noviembre de 2026.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Returns and right of withdrawal Your 14-day withdrawal period Consumers have a statutory right to withdraw from a distance contract. You can withdraw from this contract within fourteen days without giving a reason. The withdrawal period ends fourteen days after you, or a third party you nominate other than the carrier, receive the goods. If [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-868","page","type-page","status-publish","hentry"],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO Pro 5.0.5 - aioseo.com -->\n\t<meta name=\"description\" content=\"Returns and right of withdrawal Your 14-day withdrawal period Consumers have a statutory right to withdraw from a distance contract. You can withdraw from this contract within fourteen days without giving a reason. The withdrawal period ends fourteen days after you, or a third party you nominate other than the carrier, receive the goods. 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