{"id":1429,"date":"2026-11-04T16:31:17","date_gmt":"2026-11-04T15:31:17","guid":{"rendered":"https:\/\/savannapet.com\/?page_id=1429"},"modified":"2026-11-04T16:52:37","modified_gmt":"2026-11-04T15:52:37","slug":"complaints","status":"publish","type":"page","link":"https:\/\/savannapet.com\/it\/complaints\/","title":{"rendered":"Reclami"},"content":{"rendered":"<p>Se qualcosa non va con il tuo ordine, faccelo sapere: siamo qui per aiutarti.<\/p>\n<h2>Contatta prima noi<\/h2>\n<p>Indica il numero dell'ordine, descrivi il problema e spiegaci quale soluzione desideri. Puoi contattarci via email, per telefono o per posta:<\/p>\n<address>Argoa GmbH<br \/>Neulweg 1<br \/>86453 Dasing<br \/>Germania<br \/><a href=\"mailto:info@argoa.de\">info@argoa.de<\/a><br \/><a href=\"tel:+4982519369040\">+49 8251 9369040<\/a><\/address>\n<p>Prenderemo in carico il tuo reclamo il prima possibile, entro cinque giorni lavorativi dalla ricezione. Se occorre pi\u00f9 tempo per risolverlo, ti comunicheremo quando potrai aspettarti una risposta completa.<\/p>\n<h2>Mediazione indipendente<\/h2>\n<p>Se non riusciamo a trovare insieme una soluzione al tuo reclamo, puoi chiedere la mediazione di WebwinkelKeur (ValuedShops).<\/p>\n<p><a href=\"https:\/\/www.webwinkelkeur.nl\/kennisbank\/consumenten\/geschil\/\">Come richiedere la mediazione<\/a><\/p>\n<h2>Risoluzione delle controversie<\/h2>\n<p>Se la mediazione non risolve la controversia, puoi rivolgerti alla commissione indipendente per la risoluzione delle controversie di Stichting DigiDispuut. La sua decisione \u00e8 vincolante per entrambe le parti. Il regolamento stabilisce se un caso pu\u00f2 essere ammesso; \u00e8 previsto un contributo per la presentazione del reclamo.<\/p>\n<p><a href=\"https:\/\/digidispuut.nl\/procesreglement\/\">Consulta il regolamento e i costi di DigiDispuut<\/a><\/p>\n<p>Questa procedura riguarda gli acquisti dei consumatori. I tuoi diritti legali di consumatore restano invariati.<\/p>","protected":false},"excerpt":{"rendered":"<p>Hai un reclamo sul tuo ordine? Contatta Argoa GmbH. Scopri come gestiamo i reclami e come funzionano la mediazione di WebwinkelKeur e DigiDispuut.<\/p>","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1429","page","type-page","status-publish","hentry"],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO Pro 5.0.5 - aioseo.com -->\n\t<meta name=\"description\" content=\"Have a complaint about your order? Contact Argoa GmbH. 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