{"id":1429,"date":"2026-11-04T16:31:17","date_gmt":"2026-11-04T15:31:17","guid":{"rendered":"https:\/\/savannapet.com\/?page_id=1429"},"modified":"2026-11-04T16:52:37","modified_gmt":"2026-11-04T15:52:37","slug":"complaints","status":"publish","type":"page","link":"https:\/\/savannapet.com\/nl\/complaints\/","title":{"rendered":"Klachten"},"content":{"rendered":"<p>Gaat er iets mis met je bestelling? Laat het ons weten, zodat we je kunnen helpen.<\/p>\n<h2>Neem eerst contact met ons op<\/h2>\n<p>Vermeld je bestelnummer, wat er mis is gegaan en welke oplossing je graag wilt. Je kunt ons bereiken per e-mail, telefonisch of per post:<\/p>\n<address>Argoa GmbH<br \/>Neulweg 1<br \/>86453 Dasing<br \/>Duitsland<br \/><a href=\"mailto:info@argoa.de\">info@argoa.de<\/a><br \/><a href=\"tel:+4982519369040\">+49 8251 9369040<\/a><\/address>\n<p>We nemen je klacht zo snel mogelijk in behandeling, uiterlijk binnen vijf werkdagen na ontvangst. Hebben we meer tijd nodig om je klacht op te lossen? Dan laten we weten wanneer je een volledig antwoord kunt verwachten.<\/p>\n<h2>Onafhankelijke bemiddeling<\/h2>\n<p>Komen we samen niet tot een oplossing voor je klacht? Dan kun je WebwinkelKeur (ValuedShops) vragen om te bemiddelen.<\/p>\n<p><a href=\"https:\/\/www.webwinkelkeur.nl\/kennisbank\/consumenten\/geschil\/\">Zo vraag je bemiddeling aan<\/a><\/p>\n<h2>Geschillenbeslechting<\/h2>\n<p>Leidt de bemiddeling niet tot een oplossing? Dan kun je het geschil voorleggen aan de onafhankelijke geschillencommissie van Stichting DigiDispuut. De uitspraak is voor beide partijen bindend. Het procesreglement bepaalt of een zaak in behandeling kan worden genomen; er is klachtgeld verschuldigd.<\/p>\n<p><a href=\"https:\/\/digidispuut.nl\/procesreglement\/\">Bekijk het procesreglement en de kosten van DigiDispuut<\/a><\/p>\n<p>Deze procedure is bedoeld voor consumentenaankopen. Je wettelijke consumentenrechten blijven gelden.<\/p>","protected":false},"excerpt":{"rendered":"<p>Een klacht over je bestelling? Neem contact op met Argoa GmbH. Lees hoe wij klachten behandelen en hoe bemiddeling door WebwinkelKeur en DigiDispuut werken.<\/p>","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1429","page","type-page","status-publish","hentry"],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO Pro 5.0.5 - aioseo.com -->\n\t<meta name=\"description\" content=\"Have a complaint about your order? Contact Argoa GmbH. 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